Alsindbadland is a venue made up of independent sellers who run their own shops. This means that each seller is responsible for their own policies regarding refunds, exchanges, and returns. Individual policies will vary from shop to shop.
As a seller on Alsindbadland, you’re expected to clearly state your policies regarding returns and exchanges in your listings. This includes:
- Whether or not you accept returns
- The time frame in which you may accept a return
If you enter into a return agreement with a buyer, we require you to fulfill that agreement. This may include:
- Issuing a refund for the returned item(s)
- Providing Alsindbadland with proof of shipping for a replacement item
If you do have a problem with a transaction, it’s best to contact the buyer directly via Alsindbadland Messages. Buyers are also encouraged to contact you if they experience any issues.
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