Contact Us

Each shop is having its own shipping policies, prices and estimated delivery time that varies by country. The estimated delivery date is when your order should arrive to your delivery country. Generally, the estimated delivery date is based on a combination of the processing time for the items you ordered (how long it takes the seller to prepare them for shipment), the transit time (how long the package is typically in transit with the shipping carrier), and today’s date.

To see seller’s processing time, go to Item page > Shipping or go to seller shop page.

The Estimated Delivery Date starts counting from the moment order is shipped, rather than when it’s placed. Therefore, If the seller marks the order as shipped earlier than the expected ship date, the estimated delivery date will be recalculated accordingly.

When a package is delivered internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges are typically due once the package arrives in the destination country. Depending on the country, the buyer may be required to pay these charges at the time of delivery.

When selling domestically, it’s normally the seller’s obligation to collect any sales taxes, VAT, or similar taxes on the orders and pay those amounts to the relevant tax authorities.

In general, the buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees.

Most customs charges are due once the package arrives in the destination country. The amounts can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.

If a buyer and a seller are located in different countries, we inform buyers that additional duties and taxes (such as those charged at customs) may apply. This is to make it clear to buyers that they may be responsible for paying these additional fees.

Please contact your local customs office to find out your next steps as you may need to pay additional charges.

Joining and starting a shop on Alsindbadland is free. There are two basic selling fees: a transaction fee, and a payment processing fee.

A listing lasts for until the item is sold. Once an item sells, there is a 10% transaction fee on the sale price (including the shipping price you set). If you accept payments with PayPal, there is also a payment processing fee based on their fee structure.

It’s easy to set up a shop on Alsindbadland . Create an Alsindbadland account (if you don’t already have one), set your shop location and currency, choose a shop name, create a listing, set a payment method (how you want to be paid), and finally set a billing method (how you want to pay your Alsindbadland fees).

If you accept payments with PayPal, funds from PayPal sales on Alsindbadland will be deposited into your PayPal account. We encourage sellers to use a PayPal Business account and not a Personal account, as personal accounts are subject to monthly receiving limits and cannot accept payments from buyers that are funded by a credit card.

Alsindbadlandd provides a marketplace for crafters, artists and collectors to sell their handmade creations, vintage goods (at least 20 years old), and both handmade and non-handmade crafting supplies.